Weight Loss Clinic in Encinitas, California

Privacy Policy

1. Introduction

Trim RX Spa (website URL address: https://trimrxspa.com) appreciates your business and trust. We are a USA-based company, providing services to all 50 states to enhance your weight loss experience. We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy applies to our Practice’s website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Policy.

2. Data Collected

Data Collected: This Practice collects personally identifiable information provided by you, such as your email address, name, home or work address, or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

Additionally, information about your computer hardware and software is automatically collected by this website, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate the service, maintain its quality, and provide general statistics regarding use of this website.

Registration Data: If you register on our website, we store your name, phone number, and email address, along with any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit this information.

Information submitted through the contact form on our site is sent to our company email. These submissions are kept for customer service, appointment reminders, cancellations, and marketing purposes. They are never shared with third parties.

Google Analytics: We use Google Analytics for anonymous reporting of site usage. No personalized data is stored. If you would like to opt out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data:

  • Verification/identification of the user during website usage;
  • Providing Customer Assistance;
  • Sending updates to our patients with important information about news/changes/updates;
  • Customizing the website to make your experience more personal and engaging;
  • Appointment confirmation, cancellations, and reminders;
  • New service and treatment updates, offers, and promotions.

Consent for Messaging: By filling out a Facebook lead form, appointment, or contact form on our website, you consent to receive messages from us. These messages are intended to provide you with important information about your appointments and our services.

Opting In and Opting Out: You opt-in to receive messages from us when you complete our Facebook lead form or fill out a contact form on our website. If at any time you wish to stop receiving messages from us, you can opt-out by sending a text message with “STOP” or an “UNSUBSCRIBE” request. We will process your opt-out request promptly and with no additional cost to you.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

  • Facebook: We display our Instagram timeline on our site using the Facebook plugin. See their privacy policy here: Facebook Privacy Policy.
  • YouTube: We use YouTube videos embedded on our site. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. Cookies are generally used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. You may prefer to disable cookies on this site and on others by adjusting your browser settings. Consult your browser’s help section for more information.

5. Who Has Access to Your Data

If you are not a registered patient, we do not retain or view any personal information about you.

If you are a new patient who has requested information or an appointment, your personal information can be accessed by:

  • Our system administrators;
  • Our medical staff.

6. Third Party Access to Your Data

We do not share your data with third parties in a way that reveals your personal information like email, name, etc.

7. How Long We Retain Your Data

When you submit a request for an appointment or contact us via the contact form, we retain your information until you decide to remove it.

8. Security Measures

We use SSL/HTTPS HIPPA-compliant protocols throughout our site. This encrypts user communications with our servers to ensure that personally identifiable information is not intercepted by third parties without authorization.

9. Your Data Rights

If you have submitted information on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided. You can also request that we erase any personal data we have stored, except for data we are obliged to keep for administrative, legal, or security purposes.

10. Third Party Websites

Trim RX Spa may post links to third-party websites. These websites are not screened for privacy or security compliance by Trim RX Spa. Please review the privacy policy and terms of service for each site you visit through third-party links.

11. Release of Your Data for Legal Purposes

In certain cases, we may release your information in response to a request from a government agency or private litigant for legal purposes. We may notify you or attempt to quash the subpoena, but we are not obligated to do so.

Any release of personal data for legal purposes will comply with the laws of the United States of America.